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Preparation is Key



Logging in via the Nationwide Website


Logging in via the Mobile App
1. Download and Install the App: If you haven't already, download the Nationwide mobile banking app from the App Store (for iOS devices) or Google Play Store (for Android devices). 2. Open the App: Find the Nationwide app on your device and tap to open it. 3. Log in: You can log in using your membership or customer number and password, or if you have set it up, you can use biometric login methods like Face ID or fingerprint recognition. 4. Two-Factor Authentication: Similar to the website, you may need to complete a two-factor authentication step.
Troubleshooting Tips
- Forgotten Password: If you've forgotten your password, you can reset it online or through the app by following the 'Forgotten password' link on the login page. - Locked Out: If you've tried logging in too many times with incorrect details, your account may be locked. Contact Nationwide's customer service for assistance. - Security Software: Ensure your device's security software is up to date to protect against potential threats.